Managed Services

Your complete IT department, for one monthly price

Cloud or on-prem, we run your IT end to end: Microsoft 365, security, devices, networks and phones. From the helpdesk to the server room to the cameras on the wall, one flat monthly price covers it.

Managed IT & Helpdesk

Unlimited, friendly support for your whole team plus 24/7 monitoring. We resolve the day-to-day and escalate nothing to you.

Patch Management

Windows, macOS, and third-party apps patched through Intune and Windows Autopatch, plus your servers on a managed schedule. A monthly report shows what was updated and what needs attention.

Network Management

Your firewall, Wi-Fi, and switches monitored around the clock, firmware kept current, and ISP failover set up so an internet outage doesn't stop work. Segmentation and remote access done right.

Device Management

Windows Autopilot and Intune so new laptops arrive ready to work. Onboarding and offboarding handled cleanly, with lost or stolen devices locked or wiped remotely.

Cybersecurity

Endpoint protection, multi-factor authentication, email filtering, and security-awareness basics that keep small teams safe.

Backup & Disaster Recovery

Automated, monitored, and regularly tested backups — on-site and in the cloud — so a failure or ransomware event is a bump, not a catastrophe.

Microsoft 365 Backup

Microsoft keeps Microsoft 365 running, but it doesn't keep your data forever. We back up mailboxes, OneDrive, SharePoint, and Teams so deleted or encrypted files come back.

Microsoft 365 & Google Workspace

Email, Teams, SharePoint, OneDrive, and licensing managed and secured day to day. Still on Google Workspace? We support it and can move you to Microsoft 365.

Servers & On-Prem Infrastructure

Physical and virtual servers, storage, and the gear in your closet — designed, maintained, monitored, and kept healthy.

Business Phones

Day-to-day changes to your Teams Phone setup: new users, call flows, holiday hours, and voicemail. Moving to Teams Phone is a Microsoft 365 project.

Camera & Physical Security

Modern IP camera systems and access control — professionally installed, with reliable remote viewing and sensible retention.

vCIO & Technology Planning

A seat at the table for the big decisions: budgeting, roadmaps, and technology strategy that supports where your business is headed.

Every agreement includes

Proactive by default — not just when things break

Most IT problems are preventable. Our managed agreements are built around keeping your systems healthy and secure so you spend less time thinking about technology at all.

  • 24/7 monitoring and alerting on critical systems
  • Patching for Windows, macOS, third-party apps, and servers
  • A monthly patch report you can actually read
  • Monitored firewall, Wi-Fi, and switches with firmware kept current
  • Managed antivirus / endpoint protection on every device
  • Monitored, tested backups, including Microsoft 365
  • Onboarding & offboarding with Autopilot and Intune
  • Asset & warranty tracking and lifecycle planning
  • Regular check-ins and clear reporting in plain English
A fit for

Small and mid-sized teams that rely on technology to get through the day

Professional offices, medical and dental practices, manufacturers and light industrial, non-profits, retail, and trades. On Microsoft 365 or moving there, and running in the cloud, hybrid, or on-prem.

Not sure what you need? That's normal.

Start with a free assessment. We'll look at what you have, flag any risks, and give you a clear, honest recommendation — whether or not you hire us.